Communication

Compliments, concerns and complaints

We publish a weekly newsletter. This is a key document every week as it celebrate things that the children have achieved, shares events coming up, provides reminders and explains initiatives and changes. Do read it and stay informed.

We realise that there may be times when you have questions or concerns.

Please feel free to speak with the leadership team at the gate in the morning to pass on any compliments, quick messages or ask questions.

If you have concerns about anything in class, your first contact should be with the class teacher who knows the detail of their class and may be able to sort out the query quickly and easily. This may be done quickly at the end of a day when the teacher brings out the class. If a discussion is needed, please make an appointment for this. Staff will be very happy to meet you.

If it is a more serious matter or cannot be resolved by the class teacher, you should contact the Headteacher or Deputy Head. Details of the formal complaints procedure can be obtained from the office and is on the school website under Policies in ‘Our School’.

We are interested in your ideas and views, so please let us know if you have ideas for improving or developing what we do in school. You may wish to write, or see the headteacher at the gate or by appointment.

When your child has particularly enjoyed an event, trip, club etc., do let us know that too. It is always encouraging to know when efforts have been appreciated.

We will send out an annual survey to gauge your views and it is very helpful to the development of the school. Governors are involved in analysing the response. Every response is read and whole school responses are reported to parents and carers via the school newsletter.

Governors are available at key events in the year and will come and talk to you.

Thank you

If you would like a printed copy of any of the information on our website please see the school office.